User
I will test if, to see if I can solve my problem.
512byte_developer
If you need help I can connect.
User
I'm testing the demo. It's extracting small portions of the videos, if I understand correctly, but none of them plays (using VLC). Most of them are 2000 kb. Is that correct?
512byte_developer
I am using K-lite codeck Megapack + PotPlayer. You can send me some files for verification. I can connect to your pc to check the case.
User: It worked, thanks a lot.
User
Could you explain to me the meaning of "combine results"?
512byte_developer
The software tries additional concatenation of video files in order to obtain larger files and more convenient viewing. Try both, without this option and using it. In some cases, this option gives a better result.
User
What is a difference between default mode and forensics?
512byte_developer
Calculating MD5 and SHA1 hashes for all recovered files.
User
I just tested the software, it is very good. But how to get only the list of available recorded files? I wish to know if December 2020 is available before client buy? The Demo shows 2018 May, 4 recovery files. What are your suggestions?
512byte_developer
Please check the log file. It stores a record of all files that the software can recover.
User
Hi Sir I need Hikvision DVR Data Recovery for Over write data for DVR if you have please send price details and demo link also.
User
Thanx for your support, sir can you give me online support on TV or anydesk for the same.
User
How do I determine the size of a cluster?
512byte_developer
Cluster size is a very important parameter. The result depends on the selected cluster size. If you need help I can connect via remote access: TeamViewer, Anydesk.
User
The demo version output is only 5 files ???
512byte_developer
Take a look at the Log file. There is a result that will be in the full version. GoPro files are highly fragmented. The preview and the main video are saved alternately, the sizes of the fragments are always different. The algorithm searches for video fragments as accurately as possible.
User
Thanks for the demo version.
What more features does the full version have?
512byte_developer
The full version recovers all possible files. See Log file.
User
I am trying it on a 1TB HDD from a DHFS DVR. I see Log.txt is populating with a lot of videos, but in the cameras folder (01,02,03,04) I don't see any file.
When scan will be finished, will I find some videos to preview to be sure that they are working videos?
512byte_developer
There should be a little video for the example. There may be no video stream in the selected sample locations.
User
I can download the file you send, win defender block it, claiming it has the wacatac trojan on it.
512byte_developer
The software uses direct access to drives. Windows is blocking software. You can add software to the antivirus exclusion.
User
Can this recovery tool list what files are in the DHFS disk - with date&time information, and enable user to choose which one to remove - from the disk itself instead of recover to a third HD, so that only leave the files with date time stamp in concern on the DHFS disk?
512byte_developer
Our software recovers data, HDD does not change. We do not delete data.
User
Can you connect and investigate my case?
512byte_developer
Yes. I am using Anydesk or TeamViewer.
User
Do you have Skype?
512byte_developer
Yes. I have Skype, Whatsapp, Viber, Telegram. I can exchange messages with you in a way convenient for you. I will send my contact details to your email.
User
Hello,
Please tell me, why “image” option isn’t active in demo version? I don’t use original carriers in general, only forensics images.
512byte_developer
Working with the image is inactive in the demo version. This is a limitation of the demo version.
Vadim Tkachuk
The program recovered only part of the data, what should I do?
512byte_developer
If the DVR was not configured correctly, some videos may be stored with nonexistent date. Try setting a larger date range in the software, for example, from January 1, 1970.
Andrey Fedorov
Why is your software better than existing?
512byte_developer
- During the recovery process, you can choose a force-combine carving mode that helps to merge short files into large files, for more convenient viewing.
- The software provides the ability to save the hash of the recovered files, as well as the hash of the source. Note that if not the default LBA selected, a hash will be created not of the full source, but of the specified range.
Vadim Tkachuk
Why am I seeing duplicates among the recovered videos?
512byte_developer
These are video preview saved by the DVR. We do not delete duplicates as they may be useful in forensic investigation.
Vadim Tkachuk
Why is the time in the file name different from that shown on the video?
512byte_developer
Your time zone settings are not set. If you are experiencing difficulties, please contact us by mail soft@512byte.ua and we will develop for you a personal add-on with the correct time zone.
Vadim Tkachuk
Does the software support the E01 image?
512byte_developer
We work with a full sector-by-sector image, since compression elements and checksums can slow down the software. As a result of the investigation of data recovery, 512 BYTE company decided that it would be more efficient to work with a full sector-by-sector image.
Vadim Tkachuk
Why is AVTECH DVR Recovery better than existing software?
512byte_developer
AVTECH DVR Recovery was designed so that it not only find fragments of the codec, but recovers the video using knowledge about storing data from the DVR family.
Andrey Fedorov
Antivirus blocks the software. What does it mean?
512byte_developer
TTo recover data, the software needs direct access to the HDD. Some antiviruses may prohibit such actions from software. If you want to use our software you must add it to the antivirus exception list.
Vadim Tkachuk
What is the difference between Canon Video Recovery and MOV 5D Mark III Video Recovery?
512byte_developer
Canon Video Recovery recovers video files from any Canon camera model.
Vadim Tkachuk
In what order do you recommend using different date carving algorithms?
512byte_developer
If possible, first use algorithm 1 (by example) and then algorithm 2.
Andrey Fedorov
Can this software recover video from an HDD?
512byte_developer
Yes, it can, but the algorithm was designed to recover video files from memory cards and their images.
Vadim Tkachuk
Anti-virus blocks the software. What does it mean?
512byte_developer
To recover data, the software needs direct access to the HDD. Some anti-viruses may prohibit such actions from software. If you want to use our software you must add it to the anti-virus exception list
Andrey Fedorov
Why is your software better than existing?
512byte_developer
- In the process of carving video frames, the software recovers video in a usability format for viewing, rather than small fragments up to 10 seconds like other software
- A feature of the software is the ability to recovery not overwritten video frames from previous recording cycles on HDD
Vadim Tkachuk
What is “Version 2 (Beta)”?
512byte_developer
It is an alternative algorithm, whose advantage in joining more frames, was developed for the CPR-1602E1-TS DVR; the ability of working with other DVRs with WFS 0.4 is in the process of testing.
Vadim Tkachuk
Why do I need to set the number of cameras?
512byte_developer
The number of cameras have to be specified for better recovery of video data via data carving algorithm Version 2.