HikV DVR Recovery
Andrey Fedorov
Disk of DVR was formatted in the file system of NTFS and installed on Windows 10. Is it possible to recover the video with HikV Recovery?

The software will find the video files in hard disk that were not replaced with new information.

Vadim Tkachuk
The software crashed and reported an error. What should I do?

We recommend you to write to the support service:

  • write your email, what’s linked to the license
  • describe the error and send the screenshot to us
  • send “glog.log” file to us (that file is formed each time when the program is launched)
  • probably it will be needed to send the image file where was the error