User
I will test if, to see if I can solve my problem.
512byte_developer
If you need help I can connect.
Bogusław
Where can I get more information about this software?
Bogusław
I tried to compare with RStudio, MultiExtractor and it gives similar results.
512byte_developer
Compare with the mode to search for known types of files.
Vadim Tkachuk
The software crashed and reported an error. What should I do?
512byte_developer
We recommend you to write to the support service:
- write your email, what’s linked to the license
- describe the error and send the screenshot to us
- send “glog.log” file to us (that file is formed each time when the program is launched)
- probably it will be needed to send the image file where was the error
Andrew Speedy
I need to recover files of a type that isn’t supported by the software. Tell how to add new type of a file to the software, please.
512byte_developer
We consider the adding of new types of a file on request.
Andrew Speedy
Digital storage is nonfaulty but file system is corrupted and as a result logical disks aren’t available. Will the software recover the files?
512byte_developer
Yes, it will. The software doesn’t need to use the driver of file system, it uses only digital storage.