Where can I get more information about this software?
I tried to compare with RStudio, MultiExtractor and it gives similar results.
Compare with the mode to search for known types of files.
The software crashed and reported an error. What should I do?
We recommend you to write to the support service:
- write your email, what’s linked to the license
- describe the error and send the screenshot to us
- send “glog.log” file to us (that file is formed each time when the program is launched)
- probably it will be needed to send the image file where was the error
I need to recover files of a type that isn’t supported by the software. Tell how to add new type of a file to the software, please.
We consider the adding of new types of a file on request.
Digital storage is nonfaulty but file system is corrupted and as a result logical disks aren’t available. Will the software recover the files?
Yes, it will. The software doesn’t need to use the driver of file system, it uses only digital storage.